Effective Date: 1.1.2026

Urban Auto Detailing (“we”, “our”, or “us”) respects and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information including but not limited to:

• Full name

• Contact number

• Email address

• Vehicle details (make, model, registration number)

• Payment or transaction-related information

• Any other information you voluntarily provide through enquiries, bookings, or forms

2. How We Use Your Information

Your information may be used for:

• Booking and managing car wash, detailing, and coating services

• Customer support and communication

• Sending service updates, promotions, or reminders

• Improving our services and customer experience

• Internal record keeping and compliance with legal obligations

3. Disclosure of Information

We do not sell, rent, or trade your personal data to third parties.

Your information may only be disclosed:

• To service providers directly involved in delivering our services

• When required by law, regulation, or legal process

• To protect our rights, safety, and property

4. Data Protection & Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, loss, or disclosure.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

6. Access & Correction

You may request access to or correction of your personal data by contacting us using the details below. Requests will be handled in accordance with PDPA requirements.

7. Cookies & Website Usage

Our website may use cookies or similar technologies to enhance user experience and analyze traffic. You may disable cookies through your browser settings, though some features may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Company Information & Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

Registered Company Name:
👉 URBAN AUTO DETAILING

Company Registration Number:
👉 202403018172 (TR0296786-A)

Business Address:
👉 NO. 27, HALA BENDAHARA 1 , 31650 IPOH, PERAK

Contact Number:
👉 6018-7819655

Email Address:
👉 sales@urbanautodetailing.com.my